AI Automation
AI tools, workflows, integrations and process automation.
- — Workflow design
- — Tool integrations
- — AI-assisted processes
- — Automation maintenance
Technical Virtual Assistant
AI Automation • Digital Operations • Growth • Marketing
I Help Businesses Work Smarter, Grow Faster & Scale Easier.
I partner with AI and growth agencies to tighten systems, remove operational bottlenecks, and accelerate growth — so CEO/Founders can stay more hands-off.
Your Business Runs Better When Your Operations Do.
AI Automation
Build workflows that reduce repetitive manual work.
CRM
Organize leads, customers, pipelines and follow-ups.
Growth
Lead qualification, follow-up and pipeline momentum.
Marketing
LinkedIn, SEO, Google Ads, Meta Ads and content.
Web
Websites, landing pages and digital assets.
Customer Support
Onboarding, issue resolution and follow-through.
Admin
Keep the business organized and moving.
Content
Social posts, website copy and marketing assets.
About
A tech-savvy operations partner, not another task-taker.
Remote • Available worldwide
I'm Ely, a versatile Technical Virtual Assistant and Digital Operations Specialist with 7+ years of experience spanning technology, AI Growth, Digital Marketing, Web development, E-commerce, and Operations.
I partner with AI Growth Agencies to tighten systems, remove operational bottlenecks, and accelerate growth so CEO/Founders can stay more hands-off.
I don't just complete tasks. I help build systems.
What I do
One Professional. Multiple Business Functions.
Each function below is something I execute directly — not coordinate from a distance.
Digital Operations
CRM, pipelines, systems, documentation and process management.
- — CRM setup & hygiene
- — Pipeline management
- — SOP documentation
- — Process tracking
Growth
Lead qualification, discovery calls, presentations and follow-up.
- — Discovery conversations
- — Product demos
- — Lead qualification
- — Follow-up cadences
Marketing
LinkedIn, SEO, Google Ads, Meta Ads, content and lead generation.
- — LinkedIn strategy
- — Paid campaign support
- — SEO & keywords
- — Content calendars
Web Development
Websites, landing pages, content management and digital experiences.
- — WordPress & CMS
- — Landing pages
- — Website maintenance
- — Basic HTML/CSS
Creative
Graphic design, presentations, social graphics and marketing materials.
- — Canva design
- — Presentation decks
- — Social graphics
- — Brand assets
Customer Support
Customer communication, onboarding, issue resolution and follow-up.
- — Inbox & ticket handling
- — Client onboarding
- — Escalation follow-through
- — Support docs
Administration
Calendar, email, research, documentation, data and task management.
- — Calendar & inbox
- — Research & reporting
- — Data entry & cleanup
- — Task coordination
Skill stack
My Skill Stack
Grouped by business function and labelled honestly — Advanced, Proficient, or Working Knowledge.
AI & Automation
6/6- AI Automation
- AI Workflows
- Zapier
- Make
- AI Productivity Tools
- Process Automation
CRM & Growth
7/7- CRM Management
- Lead Generation
- Pipeline Management
- Customer Acquisition
- Presentations
- Discovery Calls
- Follow-Up
Marketing
7/7- LinkedIn Strategy
- LinkedIn Management
- Facebook Ads
- Google Ads
- SEO
- Content Marketing
- Social Media
Web
6/6- Website Development
- Landing Pages
- WordPress
- CMS
- Website Management
- Basic HTML/CSS
Creative
5/5- Graphic Design
- Canva
- Presentation Design
- Social Media Graphics
- Brand Development
Operations
6/6- Administrative Support
- Project Coordination
- SOP Development
- Research
- Reporting
- Customer Support
Experience
Experience That Connects Technology, Growth & Operations.
Expand each role to see the exact functions I owned.
Owned the technical and operational side of client delivery — automation, marketing execution, growth support and day-to-day operations.
AI & Automation
- AI-powered workflows
- Process automation
- CRM automation
- Business systems
Marketing
- LinkedIn strategy
- Facebook Ads
- Google Ads
- SEO
- Content creation
Growth
- Customer presentations
- Product demonstrations
- Discovery conversations
- Lead qualification
- Follow-up
Web & Creative
- Website development
- Landing pages
- Graphic design
- Brand assets
Operations
- Administrative support
- CRM management
- Customer support
- SOP development
Supported administration, customer acquisition and digital presence while building the technical foundation for later operations work.
Administration & Operations
- Administrative support
- Research
- Documentation
- Lead management
Growth & Customers
- CRM management
- Customer acquisition
- Presentations
- Customer support
- Client onboarding
Digital
- Website support
- Digital marketing
From tasks to systems
I Don't Just Do Tasks. I Build Better Ways To Do Them.
Before
- Manual lead entry
- Manual follow-ups
- Scattered customer information
- Repetitive administrative work
- Disconnected marketing activities
- Slow reporting
After
- Automated lead workflows
- Scheduled follow-ups
- Centralized CRM
- AI-assisted processes
- Connected systems
- Clear dashboards & reporting
Business impact
What I Bring To The Table
A snapshot of the experience, scope, and operational support I bring to every engagement.
7+
Years Experience
4+
Core Business Functions
Multiple
Industries Supported
24/7
Automation Mindset
360°
Business Support
1
Flexible Technical Partner
Business support map
Every Area I Can Take Off Your Plate
Select an area to see what I do, the typical tasks involved, and the business outcome.
Your Business
AI Automation
What I do
Build and manage workflows using AI and automation platforms.
Typical tasks
- Workflow mapping
- Tool integrations
- AI-assisted triage
- Automation upkeep
Business outcome
Less repetitive work. Better consistency. More time for revenue-generating activities.
Growth & customer acquisition
I Can Support the Customer Journey — Not Just the Back Office.
I can plug into multiple stages of the customer lifecycle, from first research through to ongoing support.
- 01
Prospect
Build and clean target lists.
- 02
Research
Qualify fit before outreach.
- 03
Outreach
LinkedIn and email sequences.
- 04
Discovery
Ask the right questions, capture notes.
- 05
Presentation
Decks and product walkthroughs.
- 06
Follow-Up
Timely, tracked, never forgotten.
- 07
CRM
Every interaction recorded.
- 08
Onboarding
Smooth handoff to delivery.
- 09
Support
Retention through responsiveness.
Marketing command center
The Channels I Can Run With You
Positioning, publishing cadence, comment engagement and warm prospecting.
- Strategy
- Content
- Engagement
- Prospecting
AI automation showcase
Automation Mindset
Repeatable workflows replace repeated effort. These are the shapes of systems I build and maintain.
Inbound Lead Workflow
- Lead Form
- CRM
- AI Qualification
- Follow-Up
- Pipeline
- Notification
Customer Request Workflow
- Customer Request
- AI Assistance
- Task Creation
- Team Notification
- CRM Update
Projects & capabilities
Representative Work
Capability cards describing the type of problems I solve and the outcomes I work toward.
AI Workflow Automation
Challenge
Too many repetitive manual processes.
Solution
Created automated workflows connecting business tools and AI.
Outcome
Manual handling reduced and process consistency improved.
- AI
- Automation
- CRM
- Workflow Design
LinkedIn Growth System
Challenge
Limited online visibility and inconsistent content.
Solution
Created structured LinkedIn content and engagement strategy.
Outcome
A repeatable publishing and prospecting rhythm.
- Content
- Prospecting
- Lead Generation
Business Website
Challenge
Outdated or ineffective digital presence.
Solution
Created and managed modern website and landing-page experiences.
Outcome
A clearer digital presence and easier content updates.
- Web Development
- UX
- Content
- SEO
Tools
Tools I Work With
Add or remove tools as the stack changes.
AI
- ChatGPT
- AI Tools
- Automation Platforms
Automation
- Zapier
- Make
CRM
- CRM Platforms
- Pipeline Systems
Marketing
- Google Ads
- Meta Ads
- SEO Tools
Web
- WordPress
- Website Builders
- CMS
Design
- Canva
- Creative Tools
Productivity
- Google Workspace
- Microsoft Office
- Slack
- Zoom
Download the latest resume at /ely-mani-resume.pdf.
Personal work style
How I Work
01
Ownership
I don't wait to be told every step. I look for the next problem that needs solving.
02
Systems
I look for ways to make recurring work simpler and more efficient.
03
Communication
Clear communication keeps teams, customers, and projects moving.
04
Learning
Technology changes quickly. I continuously learn new tools and workflows.
Why hire me
More Than a VA.
You don't just need someone to check boxes.
You need someone who understands technology, marketing, customers, growth, and operations — and can actually execute.
That's where I bring value.
Admin
Technology
Marketing
Growth
Automation
Resume
Want the Full Story?
Download the complete professional resume for a detailed overview of experience, skills, and capabilities.
Contact
Let's Make Your Business Run Better.
Looking for a technical VA who can support more than email and calendars?
Let's talk about how I can support your operations, marketing, automation, and digital growth.
Your Business Doesn't Need More Busywork.
It needs better systems, better execution, and the right support.
Let's build it.